IMPORTANT UPDATE 5 JANUARY 2021 – WE REMAIN OPEN BUT CANNOT OFFER A FULL RANGE OF SERVICES!

We are open for appointments and surgeries, but are not able to perform routine health checks or vaccinations (other than puppies and kittens) and any other routine matters such as nail clips and anal gland expression unless they are causing a welfare issue for your pet.

We are still operating a strict social distancing and ‘closed door’ policy. 

At the moment, no clients are allowed into the practice with their pets.

We know it is frustrating that you are not able to come into the practice with your pets, but we would be grateful if you could please respect our new ways of working.

Given the winter weather, you can park outside the front door and telephone us from your car. We will come out to collect your pet as soon as possible, but please stay warm and wait in the car! If there is no space outside the practice when you arrive, please park in our car park or on the road and telephone us from there. You can then move your car to outside the practice when space becomes available, or let us know where you are if not.

We will take a detailed history over the phone to ensure that we get as much information about your pet as possible.

Telephone consultations

For minor concerns, we are still happy to consult by telephone if you prefer not to visit us, but bear in mind that our phone lines get a bit crazy.

Opening hours

Our business hours are currently 08.30- 17.30.

Lunch time closing

As from the 4th January we are going to have a dedicated Lunch Hour between 1pm and 2 pm and will therefore be closed between these times for appointments and telephone calls.
This is essential for us to catch up with admin and have a break to refresh. This is in line with most small businesses and we hope you will all understand.

Medications

We are able to dispense all our usual medications and there is no need to stockpile medications as we are not aware of any shortages.

All medications, flea and worm treatments and food must please be pre-ordered and paid for over the phone.

Payment

For all payments generally we would appreciate payment over the phone where possible, or card payments rather than cash if you can.

Thank you…

Thank you for your ongoing understanding and patience. We look forward to seeing you and hope that we can get back to normal soon.

Stay well, stay sane, and this too will pass!

Best wishes

Duncan and the whole team at Roborough Vets

We pride ourselves on being a small, family owned practice that ensures consistency and a personal touch to your pet’s treatment. Clients become friends and pets are treated as though they are our own.

 We endeavour to deliver clinical standards that are up-to-date and of the highest order in both medicine and surgery. Our nurses are dedicated and extremely friendly and helpful. We also focus on holistic treatment and always try to promote preventative measures, to ensure your pet’s healthy living. Free advice can be offered by our nurses on flea and worm prevention, dental care, diets and most behavioural issues.

Our holistic approach means that we treat the whole patient, taking into account your pet’s general quality of life, rather than just the symptoms of the disease or ailment. This should not be confused with Homeopathy.

Hello, I’m Duncan MacWhirter, vet and practice owner at Roborough Vet.

Along with my wife Hazel and our wonderful practice team, I’d like to welcome you to Roborough Vet. In a world where bigger isn’t always better, I like to think our practice offers something special.

We always take the time to get to know our clients and their pets and work with you to make sure they stay happy and healthy. Come to Roborough Vet – arrive as a client, leave as a friend.

Emergency

If you have a veterinary emergency outside of our opening times, please telephone Woodlands Vets of 1 Burnett Road, Plymouth PL6 5BH on 01752 700 600.

Opening Hours

Revised due to Corona Virus:

Monday to Friday: 8:30am – 17.30pm
Saturday: 8:20am – 1:00pm
Sunday: Closed

Please note we will now be closed for lunch between 1pm to 2pm weekdays to enable our team to have a break.

Contact us

The Old Forge House,
18 Tavistock Road,
Plymouth PL6 7BB
Telephone 01752 779 999

WHY CHOOSE US?

SEND US A MESSAGE

  • We’re an RCVS accredited practice with nurse training status which means we’ve achieved the highest professional standards.

  • You’ll get personal attention from our vet and practice owner, Duncan, and our small team of registered veterinary nurses ensuring you and your pet receive a consistent service based on trust and familiarity.

  • We have all the equipment you’d expect to be able to identify and treat your pet’s health problems. The investments we’ve made in our clinic are an investment in your pet’s health.

If you’d like send us a message, please complete the form below and we’ll be in touch.

In the event of a veterinary emergency, or if you require urgent advice, please do NOT use this form but instead call us on 01752 779 999. We aim to respond to messages as soon as possible but please allow up to 48 hours.

Here’s what people say about us:

All staff are friendly & helpful. Duncan is honest about health issues and explains the problem so you can understand.

The best vet in Plymouth by far and the whole staff work so well as a team. Highly recommended.

Great vets with great staff, really friendly and professional, would highly recommend.

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