• Arrive as a client, leave as a friend

IMPORTANT UPDATE APRIL 2021 – 

We are pleased to be able to let you know that we are now open again for all appointments and surgeries, but we are still operating a strict social distancing and ‘closed door’ policy. 

We very much look forward to welcoming you back to the practice, but we would be grateful if you could please respect our new ways of working.

At the moment, only one client will be allowed in to the practice with their pet.

Please can you ensure that if you come into the practice with your pet that you are wearing a face mask. We will also be wearing protective equipment and facemasks too.

If you would rather drop your pet off and wait in the car or outside, that is also possible. If you do not have a facemask or some type, we will not be able to let you in to the practice.

When you do enter the practice, we have a one-way system in operation so that you will use a different door to go in and out. When you arrive, please come to the front door as usual but please phone or knock on the door when you arrive for your appointment and we will come outside when we’re ready to let you in. We will strive to be as prompt as possible, but please note that sometimes appointments may take a little longer than usual given the new ways of working. Please bear in mind that you can park right in front of our entrance if that is easier.

Please maintain 2 metre social distancing at all times.

Please tell us when you book your appointment if any household member is suffering from Covid 19.

For routine surgeries, we will email consent forms to you for completion prior to your appointment.

Telephone consultations

For minor concerns, we are still happy to consult by telephone if you prefer not to visit us, but bear in mind that our phone lines get a bit crazy.

Opening hours

Our business hours revert to 08.30- 17.30.

Medications

We are able to dispense all our usual medications and there is no need to stockpile medications as we are not aware of any shortages.

All medications, flea and worm treatments and food must please be pre-ordered and paid for over the phone.

Payment

For all payments generally we would appreciate payment over the phone where possible, or card payments rather than cash if you can.

Thank you…

Thank you for your ongoing understanding and patience. We look forward to seeing you and hope that we can get back to normal soon.

Best wishes

Duncan and the whole team at Roborough Vets

We pride ourselves on being a small, family owned practice that ensures consistency and a personal touch to your pet’s treatment. Clients become friends and pets are treated as though they are our own.

 We endeavour to deliver clinical standards that are up-to-date and of the highest order in both medicine and surgery. Our nurses are dedicated and extremely friendly and helpful. We also focus on holistic treatment and always try to promote preventative measures, to ensure your pet’s healthy living. Free advice can be offered by our nurses on flea and worm prevention, dental care, diets and most behavioural issues.

Our holistic approach means that we treat the whole patient, taking into account your pet’s general quality of life, rather than just the symptoms of the disease or ailment. This should not be confused with Homeopathy.

Hello, I’m Duncan MacWhirter, vet and practice owner at Roborough Vet.

Along with my wife Hazel and our wonderful practice team, I’d like to welcome you to Roborough Vet. In a world where bigger isn’t always better, I like to think our practice offers something special.

We always take the time to get to know our clients and their pets and work with you to make sure they stay happy and healthy. Come to Roborough Vet – arrive as a client, leave as a friend.

Emergency

If you have a veterinary emergency outside of our opening times, please telephone Woodlands Vets of 1 Burnett Road, Plymouth PL6 5BH on 01752 700 600.

Opening Hours

Revised due to Corona Virus:

Monday to Friday: 8:30am – 17.30pm
Saturday: 8:20am – 1:00pm
Sunday: Closed

Please note we will now be closed for lunch between 1pm to 2pm weekdays to enable our team to have a break.

Contact us

The Old Forge House,
18 Tavistock Road,
Plymouth PL6 7BB
Telephone 01752 779 999

WHY CHOOSE US?

SEND US A MESSAGE

  • We’re an RCVS accredited practice with nurse training status which means we’ve achieved the highest professional standards.

  • You’ll get personal attention from our vet and practice owner, Duncan, and our small team of registered veterinary nurses ensuring you and your pet receive a consistent service based on trust and familiarity.

  • We have all the equipment you’d expect to be able to identify and treat your pet’s health problems. The investments we’ve made in our clinic are an investment in your pet’s health.

If you’d like send us a message, please complete the form below and we’ll be in touch.

In the event of a veterinary emergency, or if you require urgent advice, please do NOT use this form but instead call us on 01752 779 999. We aim to respond to messages as soon as possible but please allow up to 48 hours.

Here’s what people say about us:

All staff are friendly & helpful. Duncan is honest about health issues and explains the problem so you can understand.

The best vet in Plymouth by far and the whole staff work so well as a team. Highly recommended.

Great vets with great staff, really friendly and professional, would highly recommend.

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